Our Mission
To Honor God in every aspect of our business, as we meet the needs of our customers with expert service, fair pricing, and integrity. And, to give back to our community a portion of our time, talents and financial success.
Carl Ashauer, President
THE AIR McCALL DIFFERENCE:
FOUNDATIONAL PRINCIPLES: Air McCall is a local, family owned company and we have built our entire business on FOUR very specific foundations: Honesty, Integrity, Fair Pricing, and Expert Craftsmanship.
HONESTY: We will never sell you anything you don’t need. We’re in the business of building lifelong relationships with our customers and we will never allow profit to get in the way of doing the right thing for YOU. We employ the Golden Rule in every aspect of our relationship with you – all of us here at Air McCall treat our customers as we would want to be treated ourselves.
INTEGRITY: We maintain an “A Rating” with the Better Business Bureau. We’re not perfect – but if we do make a mistake, we will take immediate ownership of it. No excuses, no blame transference, no delays – we simply make things right.
We stand behind what we do. Most companies, if they give a warranty at all, will give 30 days on a repair and 1 year on a new system. We give a 1 year warranty on our repairs and 2 years on a new system.
FAIR PRICING: You will always know what our repair costs will be up front. You will never be mislead with unrealistic lowball pricing only meant to get a “foot in your door” or “bait and switch” tactics promising one thing but delivering another. Our pricing is always fair and straightforward.
NO OVERTIME: We never charge overtime – even on weekends – and we offer same day service with no extra fees.
FREE 2nd OPINIONS: We’ll confirm another company’s diagnosis at no charge and give you our price to fix the problem.
FREE ESTIMATES TO REPLACE ENTIRE SYSTEMS: If you need a new system we’ll give you a free estimate that comes with a Price Match Guarantee – if our price isn’t already lower, we will match the price of any other dealer for the same system and give you a 10 year warranty on parts and a 5 year warranty on labor at no extra cost.
EXPERT CRAFTSMANSHIP: All our Senior Technicians have achieved the North American Technician Excellence certification – the highest technical certification in our industry. Our technicians really do care about their work and they care about what YOU think of their work.
STABILITY: Air McCall received the 2010 President’s Award from Carrier Corporation. This award was based in large part on Air McCall’s Financial Stability and history of Excellent Customer Service Feedback and we feel this award is a testimony to how our company is run and our commitment to YOU.
PLEASE CALL US TODAY AT 904.288.6110. WE PROMISE YOU WILL EXPERIENCE EXCELLENCE IN EVERYTHING WE DO – THE AIR McCALL TEAM
